FREQUENTLY ASKED QUESTIONS
We’re Here To Help
How do I order?
Please place an order on our website www.forcraftssake.co.za. If you have any issues please pop us a Whatsapp on 064 794 9811.
My favorite color is out of stock!
Sorry about that. Unfortunately our supplier doesn't keep stock on hand and we have to place a manufacturing order for 250 units minimum for each color. This means we have to plan very carefully what we stock when. Please do pop us a message, we use your input to decide what to order next.
Do you do bulk pricing?
Yes we do! Head on over to the Wholesale Discount page for details.
How long does delivery take?
Please refer to our shipping information. We ship on Mondays and Thursdays and then you need to add your chosen shipping method's time.
How do I track my package?
You can find info on tracking here.
What do I do if I ordered, but don't receive an order confirmation email?
Please check your Junk/Spam folder and contact us if you can't find it.
How do I redeem my reward points?
You can find info on our rewards program here.